Time tracking for shops and retail chains
A retail chain is dozens of small teams, each with its own roster, its own store manager and a lot of part-timers who work a few evenings and a Saturday. TimeTracking gives every store a simple way to clock and approve hours, and gives head office one period to export, with Sunday and evening allowances already calculated.
How retail chains use TimeTracking
Roster per store
Each store manager plans the week for their own store with shift templates, taking employees' availability into account.
Clock in at the store or in the app
Staff clock in on a kiosk tablet in the back office with a personal PIN, or use the timer in the app.
Store manager approves
At the end of the week the store manager checks planned against worked hours and approves the store's timesheets.
Head office exports
All stores land in one period. Hours, allowances and leave go to payroll in a single export.
A roster for every store
In TimeTracking every store is a location with its own team and roster. Store managers plan their own week with shift templates and recurring patterns, filtered to their store, while head office can look across all locations. Availability shows who can work which days, which matters when half the team are students or parents working school hours.
When someone calls in sick, the store manager can publish the shift as an open shift. Colleagues, also from a nearby store if you add them to the group, see it in the app and can respond. Swaps between employees only take effect after the store manager approves them.
- One roster per store, overview for head office
- Availability visible while planning
- Open shifts and approved swaps
- Published shifts visible in the app
Part-timers and changing hours
Retail runs on part-time contracts and people whose hours change every week. A roster is planned, but in practice a shift runs on because of a delivery, or someone leaves early on a quiet Tuesday. TimeTracking records what actually happened and shows planned versus worked per person, store and week.
New staff can be invited by SMS and log in with a one-time code, so a weekend student is ready for their first shift without a company email address. The apps are available in 20 languages.
Sunday and evening allowances by rule
Late openings, Sundays and public holidays often come with an allowance, and calculating them by hand for hundreds of part-timers is where errors creep in. The rule engine splits each shift into the allowance bands you configure, for example after 18:00, on Sunday or on a public holiday, and records the hours per band. Public holidays for the Netherlands, Germany and Belgium are built in.
Overtime and allowance bands each map to their own payroll code in the export. Payroll receives hours that are already split, and the store manager does not have to calculate anything.
- Evening, Sunday and holiday bands
- Public holidays for NL, DE and BE
- Overtime at configurable percentages
- Working-time warnings in the roster
Store managers approve their own store
The person who knows whether Lisa really stayed until closing is the store manager, not head office. In TimeTracking the store manager approves the week for their own team, on the web or on a phone. Approvals are recorded with name and time in the audit trail.
Head office sees which stores have approved and which are still open, so the payroll deadline does not depend on chasing forty managers by email. Reminders for missing hours go out automatically.
A kiosk in the back office
Many retailers prefer staff to clock in at work rather than on their own phone. A tablet kiosk in the back office or by the staff entrance lets everyone clock in and out with a personal 6-digit PIN. Each kiosk can be limited to one store, so every clock-in lands in the right location.
The kiosk takes no photos and uses no face recognition. After 5 wrong PINs the tablet locks for 15 minutes, which discourages clocking in for a colleague.
Focused on hours, open to your stack
TimeTracking is not a POS, a workforce forecasting system or an HR suite. It handles rosters, hours, leave and approvals, and passes approved periods on. An SD Worx-format export, configurable CSV, XLSX and XML exports and the REST API are live today; connectors for Loket, Nmbrs and AFAS are coming soon.
With a free plan for up to 5 users and €1 per user per month on Core, a single shop and a chain of a hundred stores use the same product at the same price, without add-ons or a seat minimum.
Frequently asked questions
Can each store have its own roster?
Yes. Every store is a location with its own team and roster. Store managers plan their store, head office sees all locations.
Can store managers approve hours for their own store?
Yes. The store manager approves the week for their team, and the approval is recorded with name and time.
Are Sunday and evening allowances calculated?
Yes. The rule engine splits shifts into the allowance bands you configure, including public holidays for NL, DE and BE, and exports each band with its own payroll code.
Can staff clock in without their own phone?
Yes. A kiosk tablet in the store lets them clock in and out with a personal 6-digit PIN.
Does TimeTracking connect to our POS?
No. TimeTracking does not integrate with point-of-sale systems. It exports approved hours through files and the REST API.
What does it cost for a chain with many stores?
Free for up to 5 users, then €1 per user per month on Core, including rosters, kiosks, approvals and payroll exports. There are no per-location fees.
Related pages
Staffing agencies
Placements, client approval by magic link, AI parser, conflict detection and payroll exports.
Construction
A timer that keeps running offline, hours per site and a kiosk at the gate.
Logistics and warehouses
Rostered shifts, one-tap confirmation, kiosk clock-in and night shifts done right.
See pricing
Free for up to 5 users. Core from €1 per user per month, everything included.
Try TimeTracking free
Free for up to 5 users. Core from €1 per user per month, everything included.